In this digital era all are
interconnected with social networking sites, now consumer is courageously
giving his views about the product and services online. What could be the best
way to reach them rather than social networking sites? Facebook likes, tweets,
YouTube videos, blogs, pins and countless other web applications are
encouraging, influencing the people to purchase a product all across the globe.
Social networking sites have become powerful weapons for marketers to reach
their end users, and to have direct conversation to know what exactly they want
from your company. That’s why, it’s very important to look at your social media
metrics. The top 5 social media metrics are given below.
1.
Social Media Engagement – Creating engagement of your fans on
your social networking profile is one of the most difficult tasks.
One should
always check are conversations happening with your brand, when you post
something new? Are fans liking, sharing
or commenting on your facebook business page? The engagement on your FB page
will give you the Edgerank score. Are any users are pinning your images, or
retweeting your tweets? There are many ways to look at your fans engagement
depending on the social outposts. But it’s important that people should see
your message and interact with your brand, not with any other topic.
One must also check that weather
the size of audience is seeing your updates, are they interacting or not? What
is your weekly reach? Is this audience
growing or decreasing and at what rate?
These are main questions to consider, when looking at your total social
reach. Think of these questions as the number of potential people that have
potential to see your updates.
You should regularly check where
the people are coming to your website or to your social networking sites from.
This will help you to drive more sustainable and repeat traffic to your
website. You can take the help of Google Analytics to see specifically where
the traffic is coming from.
It is basically a measure of how
much you are mentioned your brand compared with your competitors. Make sure
that you are participating in all of the relevant conversations for your brand
regardless of where they occur, but most importantly wherever your key
customers are.
There are many different influence
startups like Klout, PeerIndex, andKred, where you can check your influence on
social networking sites. It is very important metric to monitor because if
people are talking about your brand may help you to get large followings.
These are the top 5 social media
metrics to check and improve how your brand is participating in social
networking sites.